Business Process (Re-)Design
We believe that if businesses focus more time on re-designing, or even just improving, their business process, and making the customer the centre of their business, that they stand a much better chance of success in their respective business.
At FENCI we can help you improve your service delivery; making the customer the centre of your business process. We can help you introduce what us consultants refer to as the ‘process approach’ and we can monitor and measure the effectiveness of your business process.
If interested about this subject please read this article: